In the midst of a pandemic, the unhoused remain a very vulnerable group. This Thanksgiving, our thoughts and efforts went…
We’ve outlined several ways in which integrating lead management software can reap great rewards for small businesses.
When it comes to marketing in the insurance space, the recipe for success is complex. However, when call leads are…
COVID-19 inevitably has led to an increase in inbound calls. Your business should know the true impact in order to…
With certain advanced lead generation software and management systems, marketers are able to utilize predictive modeling to better understand their…
To better organize and manage your sales leads, you need to define your lead management process.
We’ve broken it down to the basics and beneficial ways in which Google Ads and call tracking can best support…
What is the key to having all of your efforts work exactly the way they’re supposed to? We’ve outlined a…
The IVR is a crucial aspect of the call experience. Here’s how you can optimize your IVR script for higher…
Marketers use call analytics to better understand which of their efforts are driving the most business, while sales/customer service agents…