Say hello to Phonexa's proprietary voice recognition feature.
Monitor employee performance and improve the customer experience through business call recording
Phonexa’s multifaceted approach to business consulting and professional services serves as steadfast support to clients starting at the design process…
Marketing is like a puzzle: it takes a lot of interconnected pieces to fit together just right.
This much is certain: not all IVRs are created equal.
More than 80% of consumers state that they wish to interact with brands that actually understand them. That is what…
How do you provide your clients with high-quality service or product and display the value at the same time? And…
Effective allocation of resources and marketing budget is impossible without call tracking software.
Conversation intelligence is the call tracking process that allows revenue-generating teams in marketing, sales, eCommerce, and customer service to understand…
Lead response time can have a significant impact on your business. From conversion rates to customer satisfaction, the value of…
In this digital age, technological advancements like call tracking software have made it possible for marketers to fill the gap…
The client expectations are often high, and digital agencies must live up to them. More often than not, agencies are…