Phonexa
IVR
Common IVR Complaints – Phonexa Canada
IVRs are becoming more and more widespread and it’s important to make sure you’ve designed yours with the consumer in mind.
2 minute read
Call Tracking
What is Call Tracking? – Phonexa Canada
Call Tracking reveals a number of metrics about the incoming call and caller and we’re digging into what this information means...
4 minute read
The Demographics of Social Media – Phonexa Canada
Is social media really as big as we think it is?
4 minute read
Popular Verticals Using SMS Marketing – Phonexa Canada
SMS has been a perfect communication tool for many industries. We prove so by examining five industries that are reaping the...
3 minute read
IVR
IVRs: The Good, the Bad and the Ugly – Phonexa Canada
Interactive Voice Response (IVR) systems aren’t going anywhere. They’re improving and becoming more valuable for companies and...
2 minute read
Accounting
API and Third-Party Integration – Phonexa Canada
API and Third-Party Integration helps your business grow by providing you with the right tools.
1 minute read
The Mobile Revolution – Phonexa Canada
We can now do virtually anything we want with our phones. The smartphone revolution has changed our lives, for the better.
3 minute read
Web Dialer and Softphone: The Modern Day CRM – Phonexa Canada
The two most important components of the CRM are the Web Dialer and the Soft Phone, but what are these features?
2 minute read
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