Effective Date: July 3, 2024
Welcome to Phonexa Inc.’s Privacy Policy.
Phonexa.ca is a website owned and operated by Phonexa Inc.
Phonexa respects your privacy and is committed to protecting your Personal Data.
This Privacy Notice gives you information on how Phonexa collects, receives, uses, safeguards, stores, shares, discloses, accesses, disposes, and otherwise processes your Personal Data through your use of this website (regardless of where you visit it from) or otherwise when you engage with us. This website is not intended for children under the age of eighteen (18) and we do not knowingly collect data relating to children under the age of eighteen (18).
You agree to this Privacy Policy, in its entirety, when you:
If you do not agree to this Privacy Policy in its entirety, you are not authorized to register and/or use the website in any manner or form whatsoever.
Phonexa Inc. (collectively referred to as “Phonexa,” “we,” “us” or “our” in this privacy notice) is responsible for your Personal Data.
We have appointed a Data Protection Officer (DPO) and built a Compliance Department that is responsible for overseeing questions and implementation in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
Data Protection Officer, Phonexa Inc.777 Richmond Ave. W, #2030, Toronto, Ontario M6J 0C2(647) 434-3010[email protected]
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Although we endeavor to only link to sites or applications that share our commitment to your privacy, please be aware that this Privacy Policy will no longer apply once you leave our website or such applications. We do not control these third-party websites and are not responsible for their privacy policies or notices, nor do we endorse, any of the activities and practices that take place on these third-party websites or applications. When you leave our website, we encourage you to read the applicable privacy notice of every website you visit.
Personal data or personal information (collectively, “Personal Data”) means any reasonably available information about an individual from which that person can be identified directly or indirectly. We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together as follows:
We also collect, use, and share Aggregated Data, such as statistical or demographic data, which has been anonymized, for any purpose. Aggregated Data may be derived from your Personal Data but is not considered Personal Data in law as this data cannot be used to identify you, directly or through other combining with other information. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect any otherwise non identifiable data with other information so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data), nor do we collect any information about criminal convictions and offences.
Where we need to collect Personal Data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we will not be able to perform the contract we have or are trying to enter into with you.
We use different methods to collect data from and about you including through:
We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:
We have set out below, in a table format, a description of all the ways we plan to use your Personal Data, and which of the legal bases we rely on to do so. Note that we may process your Personal Data for more than one lawful ground depending on the specific purpose for which we are using your Personal Data.
Solely if you choose to opt in, we may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us and you have not opted out of receiving that marketing.
We will not share your Personal Data with any company outside the Phonexa group of companies for marketing purposes unless we obtain your prior express opt-in consent or authorization to do so. We limit the Personal Data provided to the third parties to the extent necessary for them to provide the services or to the extent regulators and other authorities in Canada may require reporting of processing activities.
We may also seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your Personal Data in the same way as set out in this Privacy Policy. We require all third parties to respect the security of your Personal Data and to treat it in accordance with the law.
We do not allow these third-party service providers to use your Personal Data for their own purposes and only permit them to access and process your Personal Data for specified purposes and in accordance with our instructions. Such third parties are required by contract to safeguard any Personal Data disclosed or transferred by us.
If you believe that a third party has inappropriately disclosed your Personal Data to us, please contact that third party directly. If the third party does not sufficiently respond to your inquiries, please let us know immediately.
Subject to limited exceptions, you have the right to opt out of any processing of your Personal Data where such processing is not reasonably necessary to perform the services you have requested, provide products you have asked for, respond to questions, or otherwise permit us to comply with or enforce our legal rights. You can exercise your right to Opt-Out by contacting our Data Protection Officer at the contact information set out below.
You can opt out of any marketing emails by clicking ‘Unsubscribe’ at the bottom of such emails. You can opt out of receiving any marketing texts or DMs by replying with “Unsubscribe” or “Stop” in the subject line. As well, you can ask us to stop sending you marketing messages by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to Personal Data provided to us as a result of registering to be an affiliate or lender in our network.
Phonexa maintains an opt-out process on its website, which allows website visitors to prohibit tracking of their activity on the Customer’s website, as long as the Visitor’s browser allows third-party cookies; otherwise, such feature might be impaired.
If Customer discovers that PII has been collected, it will immediately and permanently delete such information from within the Phonexa platform upon discovery.
DISCLAIMER: CUSTOMER ACKNOWLEDGES THE PHONEXA HAS PROVIDED ALL NECESSARY INFORMATION TO SECURE THE RECORDS, PREVENTING THE COLLECTION OF PII AND SENSITIVE DATA.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
This website uses Hitmetrix: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Hitmetrix may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar metadata. Hitmetrix does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you’d like to opt out, you can do so at (Phonexa opt-out link). If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Phonexa at [email protected].
We have put in place security measures designed to prevent your Personal Data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors, and other service providers who have a business need to know. They will only process your Personal Data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Under certain circumstances, and subject to certain legal limitations, you have rights under data protection laws in relation to your Personal Data. These rights are listed and described below:
If you wish to exercise any of the rights set out above, please contact us.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Phonexa uses industry standard measures, including administrative, organizational, technical, and physical safeguards, to help protect Personal Data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We implement measures and processes to help us to keep your Personal Data secure and to maintain its quality, such as keeping electronic files in a secured environment with restricted access and use. We regularly review our security and related policies to adapt the technology as new threats evolve and monitor our systems to help ensure the highest level of availability. If you have any questions about the security of our website, you can reach out to our DPO.
Phonexa has a policy of limiting access to Personal Data to authorized employees or contractors with legitimate business reasons. All employees and contractors are expected to maintain the confidentiality of Personal Data.
Despite the foregoing security measures and significant steps Phonexa has taken to protect your Personal Data, no company can fully eliminate all security risks associated with the processing of Personal Data. With that in mind, we cannot guarantee the security of any Personal Data provided to or received by us. We encourage you to provide only the Personal Data you are comfortable with providing to a third party, keep watch for communications that are suspicious, and report any suspicious activity to us as soon as possible.
We may modify this Privacy Policy at any time at our sole discretion. If we decide to change this Privacy Policy, we will notify you of any material changes through electronic or other means, or post those changes on this website, upon which they will be effective immediately. We encourage you to periodically review our Privacy Policy to stay informed about how we are using the information we collect. Your continued use of the website after we post any such modifications will constitute your acknowledgement of the modified Privacy Policy and your agreement to abide and be bound by the modified Privacy Policy. We will also revise the “Last Updated” date found at the beginning of this Privacy Policy when we post changes to it.
This Privacy Policy and all related matters shall be interpreted and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada. You agree that all disputes and legal actions and proceedings will be brought and determined in the Province of Ontario, Canada and the appropriate courts situated therein.
