Call Center

How To Turn Phone Calls into Quality Leads With Phonexa – Phonexa Canada

We’ve put together this comprehensive call tracking guide to share our knowledge and help you explore and compare the best…

6 months ago

Conversational Intelligence Guide for Business: How To Convert Callers – Phonexa Canada

Here’s what it takes to convert a caller nowadays: the right information served at the right time before, during, and…

6 months ago

Acquiring and Setting Up Your Pay-Per-Call Number for Maximum Impact – Phonexa Canada

This article is part of our pay-per-call marketing series, where we explore pay-pay-call advertising, pay-per-call affiliate marketing, and pay-per-call lead…

9 months ago

Cloud Phone Systems vs. Landline Phone Services: What’s Best for Business? – Phonexa Canada

Even now, with the rise of various chatbots, messaging apps, and AI assistants, over 60% of customers prefer to contact…

1 year ago

Everything You Need To Know About a Dedicated Call Center in 2023 – Phonexa Canada

Having overcome the pandemic-incurred decline in the workforce, the global call center market is expected to surge as a customer…

1 year ago

The Definitive Guide To Call Scripts & How To Use Them

Many industries use cold calling scripts to promote and offer their products and services to potential customers. Businesses may tailor…

1 year ago

How To Ensure Unprecedented Call Quality For Your Business – Phonexa Canada

With good old phone calls topping the ranks of customer support and sales channels, immaculate call quality is the backbone…

1 year ago

What Makes Up Call Center Technology – Phonexa Canada

The modern call center is a dynamic workplace that essentially depends on technology. Due to their role in answering consumer…

1 year ago

The Definitive Guide To Call Tracking: Metrics & Impact – Phonexa Canada

We’ve put together this comprehensive call tracking guide to share our knowledge and practical tips and help you navigate the…

2 years ago

Top-Tier Cloud Call Center and Contact Center Solutions for Business – Phonexa Canada

What solutions would the right cloud call center platform include?

8 years ago