Call Center

Top Call Tracking Software for Lead Generation in Canada

We’ve put together this comprehensive guide to call tracking software for lead generation to help you explore, compare, and choose…

1 year ago

Conversational Intelligence Guide for Business: How To Convert Callers – Phonexa Canada

Here’s what it takes to convert a caller nowadays: the right information served at the right time before, during, and…

1 year ago

Acquiring and Setting Up Your Pay-Per-Call Number for Maximum Impact – Phonexa Canada

This article is part of our pay-per-call marketing series, where we explore pay-pay-call advertising, pay-per-call affiliate marketing, and pay-per-call lead…

2 years ago

Cloud Phone Systems vs. Landline Phone Services: What’s Best for Business? – Phonexa Canada

Even now, with the rise of various chatbots, messaging apps, and AI assistants, over 60% of customers prefer to contact…

2 years ago

Everything You Need To Know About a Dedicated Call Center in 2023 – Phonexa Canada

Having overcome the pandemic-incurred decline in the workforce, the global call center market is expected to surge as a customer…

2 years ago

The Definitive Guide To Call Scripts & How To Use Them

Many industries use cold calling scripts to promote and offer their products and services to potential customers. Businesses may tailor…

2 years ago

How To Ensure Unprecedented Call Quality For Your Business – Phonexa Canada

With good old phone calls topping the ranks of customer support and sales channels, immaculate call quality is the backbone…

2 years ago

What Makes Up Call Center Technology – Phonexa Canada

The modern call center is a dynamic workplace that essentially depends on technology. Due to their role in answering consumer…

2 years ago

The Definitive Guide To Call Tracking: Metrics & Impact – Phonexa Canada

We’ve put together this comprehensive call tracking guide to share our knowledge and practical tips and help you navigate the…

3 years ago

Top-Tier Cloud Call Center and Contact Center Solutions for Business – Phonexa Canada

What solutions would the right cloud call center platform include?

9 years ago