Here are just some of the new significant features and improvements for the month of October across our suite of…
Even now, with the rise of various chatbots, messaging apps, and AI assistants, over 60% of customers prefer to contact…
In the digital marketing world where Facebook and Instagram draw marketers like flies to a flame, you can’t ignore the…
If anyone was skeptical about AI in digital marketing, the cutting-edge capabilities of ChatGPT finally put the nail in the…
A journey of a thousand miles begins with a single step. A journey of a satisfied customer begins with a…
Having overcome the pandemic-incurred decline in the workforce, the global call center market is expected to surge as a customer…
Many industries use cold calling scripts to promote and offer their products and services to potential customers. Businesses may tailor…
With good old phone calls topping the ranks of customer support and sales channels, immaculate call quality is the backbone…
Phonexa’s tech team has been working hard, innovating and building custom solutions across our products to optimize and power your…
The modern call center is a dynamic workplace that essentially depends on technology. Due to their role in answering consumer…
Phonexa's tech team has been working hard, innovating and building custom solutions across our products to optimize and power your…
Phone calls may no longer dominate the landscape for business communication, but they are far from extinct. Businesses that invested…