People used to think that classic IVR was the best way to automate phone calls, but now it only works…
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Even now, with the rise of various chatbots, messaging apps, and AI assistants, over 60% of customers prefer to contact…
Having overcome the pandemic-incurred decline in the workforce, the global call center market is expected to surge as a customer…
With good old phone calls topping the ranks of customer support and sales channels, immaculate call quality is the backbone…
Voice over Internet Protocol (VoIP) gained popularity in the 1990s, and it is now one of the most used tools…
This guide covers everything businesses need to know about virtual phone numbers.
Did you know that average close rates rarely exceed 20% across most industries, while a large portion of marketing-generated leads…
Route calls, streamline client communication, and get significant flexibility with Direct Inward Dialing or DID within the Phonexa suite.
We’ve compiled the top ten questions you should ask your future Cloud PBX provider.
How Cloud PBX technology and can benefit your UK business across all industries.