Customer Experience

Unlocking Savings: 20 Best Heatmap Tools for Web & Mobile Traffic

With over 80% of people shopping online – and the numbers are bound to rise – it’s crucial to know…

12 months ago

Website Heatmapping Guide: Types of Heatmaps and How To Read Them – Phonexa Canada

Understanding website visitors is key in the digital world. This is where the magic of website heatmaps comes into play.…

12 months ago

Conversion Rate Optimization on Your Review & Price Comparison Websites – Phonexa Canada

E-commerce is a bustling, ever-evolving space, and price comparison websites have really come into their own. These sites, otherwise called…

1 year ago

The Top 24 Service Review and Price Comparison Websites in D2C – Phonexa Canada

Competitive pricing analysis is what 82% of customers do before they buy from you or – if you’re not there…

1 year ago

The Use of AI for Customer Experiences & Reducing Agent Friction

In a recent Dialpad study, almost 50% of companies with over $500M in revenue are confident that AI will improve…

1 year ago

How To Polish Brand Image: Top Reputation Management Services 2024 – Phonexa Canada

Taking steps to control your online reputation and presence is an absolute requirement to succeed in today's hyper-connected society. It…

1 year ago

The Definitive Guide to Facebook Affiliate Marketing in 2024 – Phonexa Canada

The great majority of organizations, large and small, recognize the value of developing a strong online presence. Among the several…

1 year ago

Your Definitive Guide to Affiliate Email Marketing in 2024 and Beyond – Phonexa Canada

Businesses continuously search for efficient ways to increase customer reach, interact with target markets, and boost revenue. Among the various…

1 year ago

How To Create Valuable Customer Touchpoints in the Customer Journey – Phonexa Canada

A journey of a thousand miles begins with a single step. A journey of a satisfied customer begins with a…

1 year ago

Streamlining Success: The Era of Automated Affiliate Marketing – Phonexa Canada

Affiliate marketing has evolved into an effective avenue for businesses to grow their consumer base and increase revenue. Affiliate marketing…

1 year ago

What Is Website Visitor Tracking? – Phonexa Canada

It’s no surprise that businesses need a strong online presence nowadays to succeed in the modern digital era. Understanding how…

1 year ago

How To Reach Your Target Audience Using Marketing Automation – Phonexa Canada

Marketing automation is only as effective as the strategies and practices that accompany it. Explore the best marketing automation practices…

1 year ago