Customer Experience

Unlocking Savings: 20 Best Heatmap Tools for Web & Mobile Traffic

With over 80% of people shopping online – and the numbers are bound to rise – it’s crucial to know…

1 year ago

Website Heatmapping Guide: Types of Heatmaps and How To Read Them – Phonexa Canada

Understanding website visitors is key in the digital world. This is where the magic of website heatmaps comes into play.…

1 year ago

Conversion Rate Optimization on Your Review & Price Comparison Websites – Phonexa Canada

E-commerce is a bustling, ever-evolving space, and price comparison websites have really come into their own. These sites, otherwise called…

1 year ago

The Top 24 Service Review and Price Comparison Websites in D2C – Phonexa Canada

Competitive pricing analysis is what 82% of customers do before they buy from you or – if you’re not there…

1 year ago

The Use of AI for Customer Experiences & Reducing Agent Friction

In a recent Dialpad study, almost 50% of companies with over $500M in revenue are confident that AI will improve…

1 year ago

How To Polish Brand Image: Top Reputation Management Services 2024 – Phonexa Canada

Taking steps to control your online reputation and presence is an absolute requirement to succeed in today's hyper-connected society. It…

1 year ago

The Definitive Guide to Facebook Affiliate Marketing in 2024 – Phonexa Canada

The great majority of organizations, large and small, recognize the value of developing a strong online presence. Among the several…

2 years ago

Your Definitive Guide to Affiliate Email Marketing in 2024 and Beyond – Phonexa Canada

Businesses continuously search for efficient ways to increase customer reach, interact with target markets, and boost revenue. Among the various…

2 years ago

How To Create Valuable Customer Touchpoints in the Customer Journey – Phonexa Canada

A journey of a thousand miles begins with a single step. A journey of a satisfied customer begins with a…

2 years ago

Streamlining Success: The Era of Automated Affiliate Marketing – Phonexa Canada

Affiliate marketing has evolved into an effective avenue for businesses to grow their consumer base and increase revenue. Affiliate marketing…

2 years ago

What Is Website Visitor Tracking? – Phonexa Canada

It’s no surprise that businesses need a strong online presence nowadays to succeed in the modern digital era. Understanding how…

2 years ago

How To Reach Your Target Audience Using Marketing Automation – Phonexa Canada

Marketing automation is only as effective as the strategies and practices that accompany it. Explore the best marketing automation practices…

2 years ago