Interactive Voice Response

Conversational IVR 101: How to Enhance Customer Calls in Canada

People used to think that classic IVR was the best way to automate phone calls, but now it only works…

24 hours ago

Effective Accounting for Affiliate Marketing in Canada

Disclaimer: The content of this article is provided for informational purposes only and shouldn’t be construed as legal advice. The…

2 months ago

How Automatic Call Distribution Can Help You Close More Deals

It is no secret that phone calls are an excellent acquisition channel with above-average sales rates. However, it is one…

2 months ago

Conversational Intelligence Guide for Business: How To Convert Callers – Phonexa Canada

Here’s what it takes to convert a caller nowadays: the right information served at the right time before, during, and…

2 years ago

The Definitive Guide To Call Scripts & How To Use Them

Many industries use cold calling scripts to promote and offer their products and services to potential customers. Businesses may tailor…

3 years ago

What Is a VoIP Phone Service? Everything You Need To Know in 2024 – Phonexa Canada

Voice over Internet Protocol (VoIP) gained popularity in the 1990s, and it is now one of the most used tools…

3 years ago

The Importance of IVR Technology for Call Centers – Phonexa Canada

Looking to capture call data and streamline your campaigns? Learn how IVR technology can help you elevate customer service and…

3 years ago