Interactive Voice Response

Conversational Intelligence Guide for Business: How To Convert Callers – Phonexa Canada

Here’s what it takes to convert a caller nowadays: the right information served at the right time before, during, and…

6 months ago

The Definitive Guide To Call Scripts & How To Use Them

Many industries use cold calling scripts to promote and offer their products and services to potential customers. Businesses may tailor…

1 year ago

What Is a VoIP Phone Service? Everything You Need To Know in 2024 – Phonexa Canada

Voice over Internet Protocol (VoIP) gained popularity in the 1990s, and it is now one of the most used tools…

1 year ago

The Importance of IVR Technology for Call Centers – Phonexa Canada

Looking to capture call data and streamline your campaigns? Learn how IVR technology can help you elevate customer service and…

2 years ago