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IVR

Your Guide to Cost-Per-Action Marketing
Many publishers don’t realize that failing to pay attention to compensation structures when they join...
Top Call Tracking Software for Lead Generation in Canada
We’ve put together this comprehensive guide to call tracking software for lead generation to help...
The Definitive Guide To Call Scripts & How To Use Them
Many industries use cold calling scripts to promote and offer their products and services to...
What Is a VoIP Phone Service? Everything You Need To Know in 2024 – Phonexa Canada
Voice over Internet Protocol (VoIP) gained popularity in the 1990s, and it is now one...

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The Definitive Guide To Call Tracking: Metrics & Impact – Phonexa Canada
We’ve put together this comprehensive call tracking guide to share our knowledge and practical tips...
Professional IVR Voice Recording: How It Works – Phonexa Canada
Here are 5 reasons why professional voice recordings are essential for any business today.
The Importance of IVR Technology for Call Centers – Phonexa Canada
Looking to capture call data and streamline your campaigns? Learn how IVR technology can help you elevate customer service and process business calls.
The Importance of Automating Business Communications – Phonexa Canada
Manage the flow of internal and external information with compelling outreach tactics that engage target audiences and employees alike.
Phonexa Kicks Off Q2 with New Product Updates and Integrations – Phonexa Canada
Phonexa is kicking off Q2 with integration updates around increased functionalities to its software for email marketing, interactive voice response, and leadgen.
How to Train Customer Care to Handle Angry Phone Calls – Phonexa Canada
Wondering how to de-escalate an angry customer whose dissatisfaction has hit all-time highs? Here’s what you need to do when an irate caller’s emotions reign supreme.
Interactive Voice Response (IVR) Surveys Are Missing Ingredients To Marketing Mix – Phonexa...
IVR systems and surveys can help you enhance caller experiences and boost customer satisfaction rates. Here’s how. 

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